Terms of service

Terms of Service

Last updated: [Month Day, Year]

Caleb’s Collection is an independent archival project operated by Supercool LLC, based in Portland, Oregon. This pop-up shop presents one-of-a-kind studio-built earphones and developmental prototypes created during a decade of design work at Campfire Audio. By accessing or purchasing from this site, you agree to the following Terms of Service.

1. Overview

This website is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer these unique items for sale. Throughout these Terms, “we,” “us,” and “our” refer to Supercool LLC operating as Caleb’s Collection.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

2. Independence & No Affiliation

Caleb’s Collection is an independent project and not affiliated with Campfire Audio or its current owners. Any references to past design work are descriptive of personal authorship and do not imply endorsement, sponsorship, or partnership.

3. Online Store Terms

You must be at least the age of majority in your region to use this site or place an order. You may not use our products or content for unlawful or unauthorized purposes.

4. Nature of the Items for Sale

The items offered through Caleb’s Collection are:

  • Unique studio artifacts
  • Developmental prototypes
  • One-of-a-kind objects with individual cosmetic character
  • Often without accessories such as cables, ear tips, or retail packaging

All items are photographed and described to the best of our ability. Their individuality means that all sales are final, except in cases where an item arrives DOA or incorrect. Purchases are made with the understanding that these are archival objects, not standard retail products.

5. Accuracy of Information

We make every effort to provide accurate descriptions and photographs, but minor variations may occur. Product availability and pricing may change without notice. We reserve the right to decline or cancel an order for any reason, including errors in product information.

6. Modifications to the Service

We may modify or discontinue any part of the site at any time without notice. We are not liable for any changes, suspensions, or discontinuations of the Service.

7. Billing & Account Information

You agree to provide accurate and complete billing and shipping information for all purchases. We reserve the right to refuse any order if fraudulent or suspicious activity is suspected.

8. Shipping & Delivery

Shipping timelines and details are described in our Shipping Policy. Once an item is transferred to the carrier, delays or losses are outside our control, though we will assist with carrier investigations. International customers are responsible for customs duties, VAT, and import fees.

9. Returns, Refunds & Exchanges

Because each item is unique, all sales are final except as described in our Returns & Refunds Policy. Exchanges are not possible, as no two items are identical.

10. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

11. Prohibited Uses

You may not use the site for unlawful purposes, interfere with security features, or copy/reuse content without permission.

12. Disclaimer of Warranties; Limitation of Liability

All items are sold as-is, reflecting their nature as archival objects. We make no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or durability.

To the fullest extent permitted by law, Supercool LLC shall not be liable for indirect, incidental, or consequential damages arising from the purchase or use of these items, or from any errors or omissions in the Service.

13. Indemnification

You agree to indemnify and hold harmless Supercool LLC and its members, employees, and agents from any claim arising from your breach of these Terms or misuse of the Service.

14. Governing Law

These Terms and any related transactions are governed by the laws of the State of Oregon, USA.

15. Changes to Terms

We reserve the right to update or revise these Terms at any time. Continued use of the site constitutes acceptance of any changes.

16. Contact Information

📧 hello@calebscollection.com
📧 support@calebscollection.com

Mailing Address:
Supercool LLC
5441 S Macadam Ave, Ste R
Portland, Oregon, USA 97239